I work hard to make things easier.
How I got here
I found UX research the way a lot of us do: by realizing that the questions I cared most about in psychology were really questions about how people and technology fit together. I studied Cognitive Science (with a specialization in Human-Computer Interaction) and Psychology at UC San Diego, then earned an M.S. in Human Factors and Ergonomics at San José State while working full time.
After a research internship at Atlassian, I joined Workday, where I've spent five years as a UX researcher on the products people use to grow and get paid: talent management and optimization, skills, compensation, payroll, employee journeys, and in-product help. I've grown from Associate to UX Researcher along the way.
What I care about
Enterprise software is where people spend their working days, and it's often where they feel the most friction. I'm drawn to high-stakes, everyday moments like checking a paycheck, planning a career move, or figuring out which skills to build next. Getting those right changes how people feel about their work.
My human factors training keeps me focused on how people really behave, not how we wish they would: their mental models, their workarounds, and the cost of a confusing screen when the stakes are high.
Outside of work
I earned my black belt in judo in 2015, and I help coach kids' classes at my family's dojo in San Jose. Teaching a nervous five-year-old how to fall safely turns out to be good practice for research: patience, clear instructions, and paying close attention to what someone does, not just what they say.
I also love exploring local spots and organizing absolutely everything I can.